Help Center

📒 Frequently Asked Questions

trustbet.io is a premier investment platform designed to offer its investors significant daily returns over short investment periods.
Our adept team leverages their knowledge to invest in diverse financial avenues, including short-term trades, forex, currency options, and more. We present two unique investment schemes, with longer investment periods promising greater returns. Once the investment term ends, the principal amount (deposit) is reverted to the investor. Both deposits and profits can be transacted in multiple cryptocurrencies.

Absolutely! Investing through the trustbet.io platform is secure. TRUSTBETIO LTD is a legally registered company headquartered in United Kingdom, backed by a team of experts in finance and cryptocurrency trading. We boast a track record of successful deals and a vast base of satisfied users who have reaped significant daily returns via our platform. In terms of security, we utilize cutting-edge technology and practices to protect our users' personal and financial information. We also regularly update our security measures to stay ahead of potential risks.

We support multiple cryptocurrencies for transactions, such as:
Bitcoin (BTC), Litecoin (LTC), BNB (BSC BEP20), Ethereum, Dash (DASH), Ripple (XRP), Dogecoin (DOGE), Tron (TRX TRC20), Tether USDT (TRC20, BEP20 protocols), BitcoinCash (BCH) and Stellar (XLM).
All our transactions are processed in USD, with cryptocurrency values being converted based on the prevailing exchange rate during deposits or withdrawals.

At trustbet.io, our deposit limits are meticulously designed to cater to the varied investment appetites and safety of our users across different investment plans. Here's a detailed breakdown:

STARTER Plan
Minimum Deposit: $25
Maximum Single Transaction Deposit: $250,000

PREMIUM Plan
Minimum Deposit: $2,500
Maximum Single Transaction Deposit: $500,000

It's essential to highlight that these maximum limits apply to individual transactions, not your overall account balance or cumulative deposits. Therefore, while we have instituted these per-transaction ceilings for enhanced security and regulatory compliance, there is no upper limit imposed on the total deposit amount a user can maintain through multiple deposits.
Investors are welcome to initiate several deposits, either simultaneously or at varied intervals, adhering to the single transaction limits, thus, essentially having an unlimited aggregate deposit capacity on our platform.

Yes, you have the flexibility to withdraw your deposit even before your investment term concludes, after the first 24 hours. But, if you do it early, a fee of 20% will be deducted from the original deposit amount.
If you wait until the full 30 or 40 days (depending on your plan), you get all your deposit back without any fees.
We aim to make investing easy and transparent for you.We strive to offer our investors both flexibility and transparency in their investment journey with us.

Absolutely! Reinvesting your profits is not only possible but also a savvy move to avoid additional transfer fees. Simply navigate to the "MAKE DEPOSIT" section and choose your Account Balance as the Payment Method.
You'll have the liberty to specify the amount you wish to reinvest - whether it's a portion or all of your balance. The system will then use this chosen amount to initiate a new deposit.

The minimum withdrawal amount on trustbet.io depends on the Payment Method you've chosen for depositing. Here are the specifics:

$1 for: Litecoin, Dash, Ripple, Dogecoin, Tron, BitcoinCash and Stellar.

$10 for: BNB.

$15 for: Tether USDT (TRC20, BEP20)

$25 for: Ethereum.

$50 for: Bitcoin.

Remember, You can only withdraw money using the same payment method that you used for deposits or that holds funds in your balance.

Your safety is our priority, so our operators process all withdrawals manually. Our manual processing timelines are as follows:

Up to 24 hours: For money from daily profits and referral commissions.
Up to 48 hours: For money that comes from your returned initial deposit.
You can have a maximum of 3 payouts in the processing status simultaneously.

We don't control how long the cryptocurrency blockchains take to confirm transactions, and some third-party wallets only update balances after certain confirmations. This time is separate from our processing duration. If you have questions or need help with withdrawals, our customer support is always here for you!.

No, at TRUSTBETIO LTD, we do not charge withdrawal fees - we handle all transaction costs ourselves.

However, please avoid splitting your withdrawals into multiple smaller transactions. Intentionally exposing TRUSTBETIO LTD to additional transaction fees by dividing withdrawals is not allowed.
We strive to maintain a transparent and advantageous environment for all our users and appreciate your cooperation in keeping our platform efficient and free from unnecessary costs.

The trustbet.io dashboard operates in the GMT+2 time zone
All transaction timestamps, account history, and other time-related data displayed on your dashboard adhere to this time zone. It's vital for our international users to be aware of this when reviewing their transaction history, investing, and withdrawing funds, especially if they are operating from a different time zone.

trustbet.io operates 24/7, serving you all calendar days without pause. This includes weekends, holidays, and any day imaginable.
All platform functionalities, such as profits accumulation, withdrawals, and others, remain active and accessible every day of the week to ensure a seamless and flexible investment experience for our global user base. Whether it's a public holiday or a weekend, your investments with us continue working around the clock. Should you require any assistance, our support team is always at your service, no matter the day!

While having multiple accounts on trustbet.io is possible, it is generally discouraged unless there is a legitimate need for it. Each account must have a unique username and email address. Importantly, creating several accounts with the intention of acting as your own referral to exploit the referral system is strictly forbidden. Engaging in such actions, like claiming commissions from your deposits, can lead to the suspension of the accounts involved.

At TRUSTBETIO LTD, safeguarding your account is paramount. Here are a few tips:
Create a strong password, combining letters, numbers, and symbols.
Ensure the password for your trustbet.io account is different from the one used for your associated email account.
Enable 2 Factor Authentication for an additional layer of security.

Special attention regarding Telegram: Be wary of scammers pretending to be our staff. Always refer to our official website, https://trustbet.io, for our genuine Telegram account links and official group.
Never engage in transactions outside of our platform or with individuals claiming to represent us on Telegram.
The safest way to communicate with our support is through the live chat widget available on our official website.
Always transact ONLY through our platform to ensure security and authenticity. Remember, our team will never ask you to send deposits to external wallets, never recommends other platforms or App.

Absolutely! Your personal details, including name, email, and cryptocurrency wallets, are safe with us and never shared externally.
All operations are strictly between you and TRUSTBETIO LTD. We use a highly secure server for data storage, protected against potential threats. Our website has an SSL SHA-256 connection with RSA Encryption for enhanced security. Your cryptocurrency funds are stored in secure wallets, inaccessible to outsiders. Our expert team strictly adheres to all security protocols and confidentiality guidelines.